Trust Governance Services ("We") are committed to protecting and respecting your privacy.
We may collect, hold and use some of your personal data and herein provide more information about how we do so.
Please read the following carefully and ensure that you understand it. If you do not agree wtih or accept all of the following then please stop using our website immediately, as your continued use of and access to our website can be reasonably construed as your acceptance of this policy.
1.1 Data: any information that a user of Trust GS provides to us directly or indirectly through their usage of our website or in any other way, as set out below.
1.2 We/Our/Us: Trusted Govenor Services, company number 11422283.
Registered address Tower House, 269 Walmersley Road, Bury BL9 6NX.
1.3 You/Your: Any user of the service.
2.1 We acknowledge that you have the following rights:
3.1 We may collect data from you in any of the following ways:
4.1 Where we hold any data about you, it will be processed and stored securely and for no longer than is necessary, in line with the reason for which it was provided to us.
4.2 We may potentially use your data, where appropriate, to:
4.3 We will delete your personal information within a reasonable timeframe once your request has been dealt with (where relevant), except where:
4.4 You have the right to withdraw your consent for our use of your data and to request that we delete it. If you wish for us to do so then you can contact us on enquiries@trustgs.co.uk. We will review your request and provide you with a clear response within a reasonable timeframe, not exceeding one month.
4.5 We will not share any of your data with third parties for any purposes unless you have specifically asked us to do so.
4.6 We do not use your data for any automated decision-making such as profiling.
5.1 We take the security of your data very seriously.
5.2 Data that we store and/or process electronically is protected by all reasonable steps:
5.3 Data that we keep in hard copy will always be kept in a secure fashion within our offices.
5.4 If we ever became aware of a breach of security relating to your data we would inform you as soon as practically possible. We would also inform the Information Commissioner if appropriate.
6.1 You have a right to make a request to access your data, in line with the guidelines available via the ICO.
6.2 You have the right to make a subject access request via any method of communication but, as we would wish to respond as quickly and helpfully as possible, we kindly request that you email your enquiry to enquiries@trustgs.co.uk and clearly state "Subject Access Request" in the subject line of the email.
6.3 We will respond to all such requests within a reasonable timeframe.
6.4 We reserve the right to charge a £10 processing fee.
6.5 You do not have to tell us why you are making a Subject Access Request but it may help us to assist you if you do tell us.
6.6 In line with legislation, we have to take steps to verify your identity if you make a Subject Access Request.
6.7 We have 40 days to respond to any Subject Access Request. However, we reserve our statutory right to base this time period upon the date on which we receive payment of the administration fee, rather than the date on which you make the request (if different). We will always endeavour to comply with requests as promptly as we can, within reason.
7.1 If you are a user of our services and/or website then we recommend that you check this page regularly to keep up-to-date with our Privacy Statement and Data Collection processes, as we reserve the right to change this Policy from time-to-time if our policies and/or procedures change and/or if we are obliged to do so by law.
7.2 The most up-to-date version of this Policy will always be the one linked to from our homepage at www.trustgs.co.uk and we request that you ensure you have checked that the version you have is the most up-to-date version before taking any decisions or actions.
7.3 If you have any doubt about whether or not the version you have is the most up-to-date, please contact us.
8.1 This Policy applies only to your use of our website and services.
8.2 Our website may contain links to other websites. We have no control over how your data is collected, stored or used by other websites and/or companies and advise you to familiarise yourself with their own relevant Policies.
9.1 If you have any cause for complaint about our use of your personal data then please cease using our website immediately and contact us to attempt to resolve the issue.
9.2 You also have a right to lodge a complaint with the Information Commissioner's Office. For further information about your rights, please contact the Information Commissioner's Office.